Forms are the principal interactive instrument of the Internet yet little attention is given to their human side.
- Only request information that is essential.
- Never ask for a Name if it is not needed.
- If it is useful, add a space for a Name but mark it clearly 'optional'.
- Make the form easy to complete.
- People hate forms so make yours fun - add a 'Rate this Site'/'Why did you visit our site?' section for instance. The feedback will be useful.
- State why you need this information and that you have a Privacy Policy.
Always include an email address for those visitors who are form phobic and while you are at it, a full postal address. If possible, put the email address on every page.
Finally, you need to convince yourself that you have established credibility with your visitor.
Best Website Designers PO Box 15274, Bellair, 4006, South Africa
Ph/Fax.: 031 465 7781
Cell: 082 488 8493
Email: hog@warthog.co.za
This page URL: www.warthog.co.za/about.htm
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